Kay Jewelers headquarters contact details are mentioned in this article. We will let you know about Kay Jewelers headquarters address and their contact numbers

Apart from that, we will also try to let you know about Kay Jewelers’ fax number, postal mailing address, Kay Jewelers’ social media handles as well. 

If you read this article till the end, you will also learn about Kay Jewelers history. However, it is worth noting that Kay Jewellers is a subsidiary of the Signet Jewellers group. Hence, the headquarters of Kay Jewelers is the same as Signet Jewellers. 

Overall, this article would surely act as a one-stop solution to all your Kay Jewelers contact details. 

About Kay Jewelers

Kay Jewelers is one of the most renowned jeweler store chains in the US. It is well known for its customer service as well as top-quality products.

Kay Jewelers have been catering to the needs of American citizens for over a century now. Henry Shaw laid the foundations of the jewellery store in 1910. The first store was located in Akron, Ohio.

Presently, Kay Jewellers is a subsidiary store of Sterling Jewellers that is further owned by Signet Jewellers. Along with Kay Jewelers, Signet Jewelers also owns the following jewelry stores across the US:

  1. Belden Jewelers.
  2. Goodman Jewelers. 
  3. Ernest Jones. 
  4. JB Robinson Jewelers.
  5. H.Samuel.
  6. JamesAllen.com.
  7. Le Roy’s Jewellers. 
  8. Jared.
  9. Osterman Jewellers. 
  10. Shaw’s Jewelers. 

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Kay Jewelers Headquarters Contact Details

Following are some of the most convenient ways to contact Kay Jewelers Headquarters.

  1. Kay Jewelers Headquarters Address:
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If you are planning to visit the headquarters of Kay Jewelers, you should note down the following address. : Kay Jewelers, 375 Ghent Road, Akron, Ohio 44333. 

  1. Kay Jewelers Postal Mailing Address:

If you cannot visit the headquarters of Kay Jewelers, you also have the option of writing to them. Your post just needs to be delivered to the following address. : Kay Jewelers, 375 Ghent Road, Akron, Ohio 44333. 

  1. Kay Jewelers Contact Number:

If you can neither visit the headquarters nor can you call them, calling might be the best option for you. All you need to do is dial the following number: 800-527-8029. It is worth noting the timings:

  • Monday to Friday: 9 AM to 10 PM ET.
  • Saturday: Noon to 10 PM ET. 
  • Sunday: Noon to 9 PM ET. 
  1. Kay Jewelers Virtual Consultation:

Wouldn’t it be great if you could consult with an expert before finalising your product? Kay Jewelers offers its customers virtual consultation with an expert. All you need to do is visit this link. After that, click on the Live Advise option and you will then be connected with an expert. 

  1. Kay Jewelers Chat Option:

If you are not comfortable with voice calling an expert, you can also chat with them. All you need to do is visit this link. Following this, a Kay Jewelers’ expert would be assigned to you. You can surely clear your queries and doubts with them on the spot. 

  1. Kay Jewelers Lease Options:

If you are having any questions related to jewelry leasing options, you can talk to a customer executive on: 866-319-0290. 

  1. Kay Jewelers Social Media Platforms:
  1. Kay Jewelers Official Website:

https://www.kay.com/ is the official website of Kay Jewelers. 

  1. Kay Jewelers Store Locator:
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If you want to find a Kay Jewelers store near your location or in a particular town, you can surely use this link

Kay Jewelers Credit Card Questions and Payments:

If you are a Kay Jewelers Credit Card holder, you might be facing issues with payments or any other query. In such a case, you can dial the following numbers and talk to an official Kay Jewelers customer representative. 

  1. Comenity Bank Holders:
  • If you are a Comenity Bank holder, you need to dial 855-506-2499. Alternatively, you can also dial 1-800-695-1788. 
  • For additional details, you can also visit this link
  1. Genesis Bank Holders:
  • Genesis Bank Holders need to dial 866-875-0891 to get in touch with a Kay Jewelers representative. 
  • Furthermore, you can also visit this link for additional details.

Kay Jewelers Frequently Asked Questions (FAQs)

Question: Am I required to wear a face mask when I go to the store?

Answer: No, customers are no longer required to wear a face mask anymore. However, the stores would continue to provide masks to the customers who want to wear one. 

Question: When can I expect to receive my Kay.com order ?

Answer: Because of the current Covid-19 pandemic, your order might be delayed. However, you can call on 1-800-527-8029 for more details. 

Question: Are repairs guaranteed?

Answer: Kay Jewelers guarantees repairs up to six months. If the work doesn’t match your expectations, the company would repair it for free. 

Final Words:

We have tried to mention the most convenient yet the best possible ways to contact Kay Jewelers. However, if you are still facing any troubles in contacting Kay Jewelers headquarters, feel free to contact us. 

Additionally, if you want us to cover the contact details of any company headquarters, do drop your suggestions in the comments section below. 

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